Mein o2

Discover the power and convenience of the "My o2" app, your go-to tool for managing your mobile experience on the go. Whether you're a prepaid or term contract holder, this multiple award-winning app puts the most essential services and advantages right at your fingertips. For our valued business customers, the o2 Business App is available to cater to your specific needs.

The "My o2" app is packed with features designed to make your life easier:

For Contract Customers

• Consumption Check: Keep track of your data usage at home and abroad, as well as telephony and SMS outside of flat rates. You can even add this as a home widget for quick access.
• Tariff Details and Options: View your current tariff details and explore additional options to enhance your plan.
• Customer Data Management: Update your information seamlessly, even while on the move.
• Invoices and Itemized Bills: Access your invoices and detailed billing statements (EVN) anytime.
• SIM & Contract Services: Manage number portability, order and activate eSIMs, and handle third-party services with ease.
• Network Check and Fault Reporting: Perform a live check of the o2 network and report any issues directly from the app.
• Priority Loyalty Program: Enjoy exclusive new customer benefits every month with our Priority loyalty program.

For Prepaid Customers

• Data and Unit Usage: Monitor your used data volume and units (minutes & SMS).
• Credit Management: Check your current credit balance and top up easily when needed.
• Tariff and Option Changes: Switch tariffs or book additional options to suit your needs.
• Customer Data Updates: Modify your personal information conveniently while on the move.
• Live Network Check: Ensure you're connected by performing a live check of the o2 network.

For My Handy Customers

• Contract Information: Get all the details about your My Handy contract.
• Digital Invoices: Access a digital version of your invoices for easy record-keeping.
• Installment Plan Insights: Keep an eye on your installment plan progress.
• Early Payment Options: Explore opportunities for early payments.

Please Note

The "My o2" app is designed for o2 private customers. Business customers should download the "o2 Business App" to access tailored services. Please be aware that Alice Mobile connections and third-party providers are not supported within the "My o2" app.

Liability/Requirements

Please note that this app relies on the online services of Telefónica Germany. While we strive for constant availability, service interruptions may occur. To use the "My o2" app, you will need an account at o2online.de.