The Punjab State Power Corporation Ltd. (PSPCL) Consumer Services app streamlines electricity management for PSPCL customers in India. This user-friendly application enables convenient complaint registration regarding supply, billing, and other service-related matters. Bill viewing and payment are also integrated directly within the app. For those who have previously contacted the helpline (1912), real-time power supply status updates for their area are readily available. The app further provides comprehensive tracking of complaint and request statuses. Please note: This app is exclusively for use within India and necessitates a functional Indian mobile number capable of receiving SMS messages. Users are kindly requested to refrain from submitting support inquiries via app reviews.
Key features include:
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Complaint Management: Easily register complaints concerning electricity supply, billing, and other service issues.
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Bill Access & Payment: Conveniently view and pay electricity bills directly through the app.
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Real-time Supply Status: Access real-time updates on local power supply status (requires prior helpline contact).
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Complaint/Request Tracking: Monitor the progress of submitted complaints and service requests.
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Geographic Limitation: Functionality is limited to India, requiring an active, SMS-enabled Indian mobile number.
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Support Channel: For technical support, please utilize alternative channels; do not submit support requests in app reviews.