SIMANTAP PUAS

SIMANTAP PUAS: Revolutionizing Service Feedback in PKM-Guluk Guluk, Sumenep, East Java. This innovative application streamlines community feedback, offering two distinct survey methods: standard and customizable questionnaires. Developed in strict adherence to the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations, SIMANTAP PUAS provides a robust platform for gathering and analyzing user experiences.

Collected data is securely stored in an online database, facilitating the generation of comprehensive reports detailing service quality and performance. These reports, leveraging the accuracy of Likert scale measurements, culminate in a precise Community Satisfaction Index, empowering administrators to pinpoint areas needing improvement. Administrators maintain complete control over questionnaire content, aligning questions with regulatory requirements and addressing specific customer concerns. A dedicated module allows for convenient report printing on Windows systems.

Key Features of SIMANTAP PUAS:

• Dual Survey Modes: Choose between a standard survey or a fully customizable questionnaire to best suit your needs.

• Regulatory Compliance: Developed to meet the standards outlined in the Minister of Administrative Reform and Bureaucratic Reform Regulation No. 14.

• Centralized Online Database: All feedback is securely stored and readily accessible via an online database.

• In-depth Reporting: Generate detailed reports encompassing Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit metrics for comprehensive performance analysis.

• Reliable Likert Scale: Utilizes the Likert scale for accurate and reliable measurement of user attitudes and opinions.

• Effortless Report Printing: A dedicated module simplifies report printing for efficient internal dissemination.

Summary:

SIMANTAP PUAS offers a streamlined, standardized survey process, ensuring regulatory compliance. The app's online database and detailed reports provide invaluable insights for service improvement. The integration of the Likert scale and the convenient report printing feature further enhance its practicality. Download SIMANTAP PUAS today and begin enhancing community satisfaction.