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Nintendo Warns U.S. Customers: Switch 2 Delivery Not Guaranteed Due to High Demand

Author:Kristen Update:May 08,2025

Nintendo has issued a warning to its U.S. fans regarding the highly anticipated release of the Switch 2, following similar concerns expressed about meeting demand in Japan. An update on the official Nintendo website advises those who have registered their interest in purchasing a Switch 2 from the My Nintendo Store that delivery by the June 5 release date cannot be guaranteed. This means that invitation emails for purchasing the console might arrive after the Switch 2 has already hit the market. However, Nintendo assures customers that they will confirm the shipping date upon purchase.

Nintendo expressed gratitude to those who have shown enthusiasm for the Switch 2, stating, "We're thrilled by the enthusiasm for Nintendo Switch 2! Due to the very high demand, we will be working diligently to fulfill orders as product becomes available, but delivery by June 5 is not guaranteed. Your invitation email may arrive after the Nintendo Switch 2 launch. We'll confirm your shipping date upon purchase."

To increase the chances of obtaining a Switch 2 at launch, Nintendo recommends pre-ordering from third-party retailers. However, this suggestion comes with a caveat as the Switch 2 has already sold out at many retailers following the opening of pre-orders. Specifically, Nintendo pointed to GameStop, although the console is currently sold out there as well. For those who prefer to wait for an invitation from the My Nintendo Store, no further action is required after registering interest.

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The struggle fans faced when attempting to pre-order the Switch 2 on April 24, coupled with Nintendo's warning, suggests that securing the next-gen console will be challenging around its launch date. Earlier in the week, Nintendo issued a similar warning to its customers in Japan, with Nintendo president Shuntaro Furukawa revealing that 2.2 million people in Japan alone had applied to pre-order the Switch 2 from the My Nintendo Store. Furukawa noted that this number far exceeded the company's expectations and the available stock for the June 5 release.

According to an FAQ on Nintendo's website, the first batch of invitation emails for the My Nintendo Store in the U.S. will be sent starting May 8, 2025. Subsequent batches will be sent periodically until the purchasing window is opened to everyone. These initial invitations will be sent on a first-come, first-serve basis to eligible registrants who meet specific priority criteria. Invitees will have 72 hours from the time the email is sent to complete their purchase.

Nintendo Switch 2 pre-order invitation priority requirements:

  • You must have been the one who purchased any Nintendo Switch Online membership.
  • You must have had any paid Nintendo Switch Online membership for a minimum of 12 months.
  • You must have opted in to share gameplay data and have at least 50 hours total gameplay hours.

Last week, Nintendo announced that Switch 2 pre-orders in the U.S. would begin on April 24, 2025, with the original price of $449.99 and launch date of June 5 remaining unchanged. Additionally, the Switch 2 + Mario Kart World bundle will stay at $499.99, with the physical and digital versions of Mario Kart World priced at $79.99 and Donkey Kong Bananza at $69.99 at launch. However, Nintendo has increased the prices of Switch 2 accessories due to ongoing tariff issues.

Nintendo had initially planned to open pre-orders for the Switch 2 on April 9 but delayed them to assess the impact of tariffs and market conditions. For those interested in pre-ordering a Nintendo Switch 2, GameCube controller, or other accessories and games, it's advisable to check the Nintendo Switch 2 pre-order guide for the latest updates and information. Additionally, you can find tips on how to increase your chances of securing a new Nintendo Switch 2 console on launch day.