Borderlands 4 CEO Suggests Unhappy PC Players Request Refund

The CEO behind Borderlands 4 suggested a dissatisfied PC player seek a refund. Dive deeper into Randy Pitchford's recent statements addressing player frustration and performance concerns on platforms like the PlayStation 5 Pro.

Ongoing Optimization Problems in Borderlands 4

Gearbox CEO Advises Unhappy PC Players to Request Refunds

Borderlands 4 faces ongoing criticism for its subpar PC performance. In response, Gearbox CEO Randy Pitchford recommended an unhappy gamer pursue a Steam refund. Replying to a fan on September 16, Pitchford remarked that "the game is what it is," asserting that players have ample settings to tailor the experience to their preferences.

These comments have sparked further community backlash, following earlier controversy over claims of optimal PC performance. While Pitchford encourages using DLSS and frame generation, many players argue these features don't resolve the core optimization issues.

Despite grappling with performance problems and "Mixed" reviews on Steam, Borderlands 4 is shattering series records. Current data from SteamDB shows the game has peaked at over 300,000 concurrent players.

At Game8, we awarded Borderlands 4 a score of 82/100 for refining and improving upon the previous entry. However, persistent bugs and performance hurdles hold it back from true greatness. For our complete evaluation, explore our full review below.